I agree with wmiles! Their order accuracy is spot on, but if you need to return something, don’t expect a speedy process. It can get a bit frustrating.
I’ve always received my orders quickly from CJ Pony Parts! Even if there’s a minor issue, their customer service has always been quick to reply. Very dependable!
It’s refreshing to see positive feedback! I’ve been curious about trying them out myself. Did anyone have issues with specific items?
No significant issues on my end. I ordered some suspension parts and everything went smoothly. Just avoid their holiday shipping times if you can.
I second that! Holiday shipping can be a nightmare. But for regular orders, they’re pretty solid. I wish their returns were easier though.
I had a mixed experience. Shipping was timely, but they sent me the wrong part! Customer service sorted it out, but it added extra time to my project.
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That’s frustrating! I had an experience where customer service was really helpful and fixed my wrong order, albeit slowly.
I’ve always gotten the right parts, but their return process could use some improvement. I wish it were more straightforward and faster!
I had a laugh during one of my calls with them. The rep was super friendly but struggled with the technical details of my order.
It’s good to have a funny story! That’s the charm of customer service. At least they’re trying! They have helped me with product suggestions and were pretty knowledgeable.
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I’m surprised to see mixed reviews! What’s the consensus on their overall reliability? I’m deciding whether to place a bigger order.
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Overall, I think they are reliable for most parts. Just keep an eye on shipping times during busy seasons.
I’ve been using CJ Pony Parts for years. Their product range is impressive, especially for Mustang enthusiasts. I find their prices competitive too.
Absolutely agree! I’ve compared them with other suppliers and CJ often has better sales on popular items.
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I’m a fan of CJ Pony Parts too! Their customer service has been super helpful whenever I’ve had questions about my orders.
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I had a similarly great experience with customer service there. It makes a big difference!
Honestly, CJ is good, but I think some other parts suppliers have a wider range for non-Mustang vehicles. Just something to consider.
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True, but if you’re looking for Mustang parts, CJ really can’t be beaten!
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I keep hearing about CJ’s pricing being great compared to competitors. Is it really that much better?
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It generally is. I’ve had good luck with discounts and their clearance section is awesome for deals!
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