I really appreciate the follow-up calls after the repairs. It shows they care about customer satisfaction.
That’s true! It makes a huge difference when businesses show they actually value their customers.
I went there once and while the service was okay, I didn’t feel that they went above and beyond. It was rather just standard service for me.
That’s unfortunate! Sometimes you expect that extra touch, especially when you’re paying for repairs.
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I had a different experience. The staff there was vibrant and engaged! Their enthusiasm really made the whole process pleasant.
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Enthusiasm is nice but what about their actual work? Are their repairs reliable? I want to hear from more people about the quality of their work.
I think their work quality is solid! I’ve had my car repaired there multiple times and it’s always been good as new afterward.
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You know, I went there once and they had a sign that said, “We fix anything but a broken heart!” At least they have a sense of humor about their work.
Haha, I love that! A little humor goes a long way. But I do want to make sure that humor doesn’t overshadow quality service and repairs.
I’ve taken my car to B&S Hacienda Auto Body a couple of times. Their pricing seems reasonable compared to other shops in San Ramon. My last estimate was clear and detailed, which I appreciated.
I’ve heard that too! I was worried about hidden fees, but they were very upfront with all costs during my visit.
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Can anyone share their experience regarding insurance claims with B&S? I’m curious if they’ve handled it smoothly or if there were hiccups.
I had no issues with my insurance claim. They worked directly with my insurer, which made the process effortless for me.
I’ve been wanting to get an estimate for a small dent repair. How detailed are their estimates? Do they break down parts and labor?
Yes, my estimate included a clear breakdown which was very helpful. No surprises later on!
I asked them about financing options when I went in, and they seemed pretty flexible. Anyone else explored this? How did it work for you?
I opted for their financing last year. It was easy to set up, and I could manage payments comfortably.
Price-wise, they’ve been competitive, but there are a few cheaper options in the area. Worth considering if you’re on a tight budget!
True, but sometimes you get what you pay for! Quality matters, especially with auto body repairs.
I found their prices fair for the quality of service. Just last week, I had a bumper repair done, and they did a fantastic job!