Looking for Reviews on B&S Hacienda Auto Body in San Ramon

Maintenance & Repairs
1

I’m in need of some auto body work and I came across B&S Hacienda Auto Body in San Ramon. Before I make any decisions, I wanted to reach out to the community here to gather some insights.

What I’m Looking For:

  • Collision Repair Services: How was your experience with their collision repair? Did they handle everything to your satisfaction?
  • Quotes and Pricing: Were the quotes provided reasonable and transparent? Any tips on how I should approach asking for a quote?
  • Customer Service: How did they communicate throughout the process? Were they prompt in responding to questions and concerns?
  • Overall Reputation: How do they compare to other auto body shops in the area? Would you recommend them for quality of work?

Additional Considerations:

  • If you’ve had any specific experiences, positive or negative, please share!
  • Are there particular things I should look out for when I visit or speak with them?

I appreciate any feedback or recommendations you can provide. It really helps in making an informed decision.

6 Likes
2

I’ve taken my car to B&S Hacienda Auto Body a couple of times, and their work is top-notch! The attention to detail they put into each repair is impressive. Highly recommend them!

2 Likes
3

I agree! I was really impressed with how they handled my car after my accident. I felt like they treated it as if it were their own.

4

I had a minor fender bender, and they fixed it quickly and efficiently. The craftsmanship was great, but I did find communication could be a bit better.

8 Likes
5

That’s interesting. I didn’t have that problem at all! Maybe it just depends on the staff you work with.

1 Like
6

I took my SUV there for some body work, and I was thrilled with the results. They really paid attention to every scratch and dent. Absolutely worth it!

3 Likes
7

Anyone know if they do custom paint jobs? I might want to get a new color for my car!

8

I believe they do custom jobs! I saw some pictures online of unique designs they’ve done for other clients. You should definitely check with them!

3 Likes
9

To be honest, my last experience wasn’t great. I had to return because they missed a couple of spots. Craftsmanship wasn’t consistent.

10

That sounds frustrating! But sometimes things can be overlooked. I think they responded with a fix, right?

11

I had a great experience. They took about a week, but I thought it was worth the wait. My car looks brand new!

12

Honestly, for the quality they deliver, the timeframe is acceptable. As long as the end result is good, I’m okay with a wait!

3 Likes
13

I agree with morancolin! A little patience for a perfect repair is fine by me. Plus, my car always returns sparkling clean!

14

What’s their secret? Are they using magic wands for repairs or something? :joy:

15

Haha! Maybe they have a spell for flawless finishes! But really, it’s just their skilled team and attention to detail.

16

I’ve had a great experience with B&S Hacienda Auto Body! The staff was very friendly and attentive. They explained everything clearly about the repair process and set reasonable expectations on timelines.

17

That sounds great! Did they keep you updated during the repairs? Communication is so important in these situations.

18

Absolutely! They sent me regular updates via text and were always willing to answer my questions. Very professional!

19

I’ve heard mixed reviews about their timeliness. Did you experience any delays with your repairs?

20

I can chime in here! They finished my repairs on time. But I’ve heard others say they had to wait longer than expected.