I’m glad I’m not alone! Just thinking out loud here: what if there’s a deeper issue with the software? It’d be interesting to hear if anyone has faced that.
It’s possible! But let’s first try the basics. I’ve even seen some report success with just powering off and then on again!
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Can we all agree that troubleshooting is a dance? You follow the steps, and sometimes end up in a totally different place! 
But thanks for the tips, everyone!
So true! And after all this advice, I’ll definitely be giving my screen the ol’ soft reset shuffle tonight! Wish me luck!
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Hi everyone! My 2024 Chevy Trax screen has been acting up too. I’ve had success contacting Chevy support at 1-800-222-1020. They were helpful with diagnosing my issue! Has anyone else tried this?
Thanks for the tip! I was wondering about warranty coverage too. Do you know if screen issues are covered?
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Great question, wendy56! Generally, the warranty covers defects like screen issues. I’d recommend checking your owner’s manual or contacting Chevy for specifics related to your situation.
Exactly! It’s important to read your warranty carefully. Often, there are different terms for electronics.
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I had a similar issue, and when I contacted Chevy, they instructed me to take it to a dealership for inspection. If diagnosed as defective, they covered the repairs under warranty. Stay persistent!
Wow, that’s reassuring, richardmatthew! Hopefully, I won’t need a heart-to-heart with the dealership like I did with my last car for just a screen issue!
Easy there, mjackson—hopefully, it won’t come to that! But seriously, contacting the dealership is a vital step. What do you think is the best way to escalate if they don’t help?
Good point, jordanmartin! I’d suggest documenting everything and asking directly for a service manager if needed. Keeping a clear record helps your case if it involves warranty disputes.
Definitely! I’ve found it helpful to gather all communication details. It makes a big difference. Any other tips?
Just be patient throughout the process. It may take some time, but it is usually worth it in the end! Remember, your car is worth it.
I can’t believe how much we have discussed! By the way, has anyone tried a factory reset on the screen before contacting support? It might be worth a try.